Refund policy

RETURNS POLICY:

Non Bespoke Products:

Items can be returned within 14 days of your purchase, all items must be returned in the same condition as they were received and in the original packaging, please contact us to arrange a return

All returns need to be verified by us beforehand, please email milifiddlershamlet@hotmail.com for the returns process. 

Bespoke/Personalised Items 

Bespoke and personalised products are non-returnable 

Damaged Goods

MILI aim to create handmade bespoke goods with a high standard of finish, however If your item is faulty or damaged, please email milifiddlershamlet@hotmail.com for the returns process.

 Personalisation 

At MILI we love to be creative and experiment with different designs so please do not hesitate to contact us regarding any personalisation or any product ideas and we will aim to meet any demands.